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Privacy Policy

Anglia Chauffeur Vehicles Last updated: January 2026

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1. Introduction

Anglia Chauffeur Vehicles (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our chauffeur services across Suffolk and the surrounding areas.

By using our website or booking our services, you agree to the practices described in this policy.

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2. Information We Collect

Personal Information You Provide

When you contact us or make a booking, we may collect:

  • Name

  • Email address

  • Phone number

  • Wedding or event details (date, venue, schedule)

  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

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3. How We Use Your Information

We use your information to:

  • Provide and manage chauffeur services

  • Respond to enquiries and booking requests

  • Communicate updates or confirmations

  • Improve our website and customer experience

  • Maintain internal records and administrative processes

  • Comply with legal obligations

We do not use your information for unrelated marketing without your consent.

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4. Sharing Your Information

We do not sell or rent your personal data. We may share information only with:

  • Trusted service providers who support our operations (e.g., website hosting)

  • Legal authorities if required by law

  • Insurance or regulatory bodies in the event of an incident

All third parties are required to keep your information secure and use it only for the purpose of providing their service.

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5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve site performance

  • Analyse visitor behaviour

  • Enhance user experience

You can disable cookies through your browser settings, although some features may not function correctly.

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6. Data Security

We take reasonable technical and organisational measures to protect your personal information. While we strive to safeguard your data, no method of transmission or storage is completely secure.

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7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

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8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Meet legal, tax, or accounting obligations

  • Resolve disputes

Booking‑related information may be kept for up to 6 years for legal and administrative purposes.

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9. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

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10. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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12. Contact Us

For questions about this Privacy Policy or your personal data, contact:

Anglia Chauffeur Vehicles by Email: 

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